How to Obtain Your HELB Clearance Certificate: Essential Steps Explained

The HELB clearance certificate is an essential requirement when seeking employment. Whether or not you've utilized the student loan program, this document needs to be submitted as evidence that you have received approval from the Higher Education Loans Board (HELB). It acts as verification that you are trustworthy according to your employer or credit reference bureaus.

The Higher Education Loans Board was set up in 1995 to help students pursue further studies at accredited institutions. Once they obtain HELB loans, recipients must start repaying them after finding work. Following this repayment period, these individuals can apply for a HELB clearance certificate. Therefore, what steps should one take to acquire their HELB clearance certificate?

Kinds of HELB compliance paperwork

The HELB compliance documents are categorized as Loanee Compliance Certificate for Beneficiaries and Non-Loanee Compliance Certificate for Non-Beneficiaries.

1. Certificate of Borrower Conformity (Recipients)

This certification is awarded to HELB loan recipients who are current with their repayments and remain within the grace period. Upon full repayment of the loan, individuals receive a Certificate of Clearance at no cost. It’s important to note that there are no fees associated with obtaining this document.

2. Compliance Certificate for Non-Loan Recipients (For non-recipients)

This occurs when you haven't utilized a HELB loan. You can complete the application process through the HELB website or the e-Citizen platform, and this service comes at no cost.

Clearance procedure for HELB loan recipients

At first, obtaining either of the two essential documents required traveling to Nairobi and going to Anniversary Towers. Nevertheless, circumstances improved when the government began providing convenient online services.

Should you have had the good fortune to receive governmental financial aid throughout your college or university tenure, the procedure can be somewhat intricate. Nevertheless, obtaining your HELB clearance certificate necessitates confirming that your loan payments have been entirely settled. To proceed with this, explore the different repayment options provided by HELB for guidance on making these payments.

The USSD code *642# for selecting the repayment method.

Below are the instructions to obtain your HELB clearance certificate via the USSD approach:

  1. Type *642# using your cell phone.
  2. Then, either log in or go ahead with registration if you don't have a login account yet.
  3. Choose the " Loan Repayment" option, which is consistently number 5.
  4. Choose the "Repay loan" option.
  5. Choose option 1 to make payment via Mpesa. When selecting the method of payment, opt for Mpesa if you're paying individually; however, pick 'employer' if you require a billing schedule.
  6. Specify the repayment amount and then confirm.
  7. You will subsequently get an SMS notification from e-Citizen containing the invoice number, the payment amount, and the Paybill details.
  8. Once you receive the payment notification, input your M-PESA PIN to confirm the transaction.
  9. You will get a notification from HELB confirming the receipt of your payment.

Payments through the HELB portal

You can alternatively use the HELB portal for making your payments. Please follow the straightforward instructions outlined below to understand the process.

  1. Visit the HELB official website.
  2. Sign in or go ahead and register if you don't have a login account.
  3. On the platform, choose the "Self Serve" option from the HELB menu.
  4. For the do-it-yourself choice, click on "Repay Loan."
  5. Press the "Make Payment" button, enter the payment amount, and subsequently click the "Pay" button.
  6. After confirmation, you'll see the available payment methods.
  7. Then, choose your desired payment method.
  8. When using the M-PESA option, you should choose the STK service. Following this selection, a message will be dispatched to your mobile device; subsequently, enter your M-PESA PIN to confirm the transaction.
  9. After making the payment, choose "Complete."
  10. You'll get an acknowledgment notice from HELB regarding your payments.

What steps should you follow when applying for a HELB clearance certificate?

After settling your HELB loan, obtaining your clearance certificate becomes quite simple. Nonetheless, it’s crucial to remember that you must first resolve your outstanding loan before being eligible for the HELB Clearance certificate. This document can be acquired through the e-Citizen platform or via the official HELB website.

Alternatively, you may go to the closest Huduma center or the HELB main office located on the ground floor of Anniversary Towers to obtain and collect your certificate. Here’s a summary of the steps for getting your HELB clearance certificate through e-Citizen:

How can one obtain a HELB clearance certificate through e-Citizen?

To obtain your HELB clearance certificate via e-Citizen, please adhere to the following outlined steps.

  1. Visit the e-Citizen website.
  2. Tap the "Sign In" button located in the upper right corner of the e-Citizen site.
  3. Use your National ID number as the username and enter your e-Citizen password, then press "Log In" to get into your account.
  4. Confirm your identity as an e-citizen by verifying your name and then click 'Proceed' to reach your dashboard.
  5. On your e-Citizen dashboard, locate and click on the "Higher Education Loans Board (HELB)" service.
  6. Confirm your identity by clicking "Continue" on the prompt screen to access HELB services.
  7. Within the HELB service region, select the "HELB Clearance" option to produce your HELB Clearance Certificate.
  8. If you are not a borrower, please click the "Get Compliance" button to receive your complimentary HELB Compliance Certificate or HELB Clearance Certificate.
  9. Once you have applied for your HELB Clearance or Compliance Certificate, make sure to download it, keep an electronic version saved, and think about getting a physical copy as well. Keep in mind that the HELB Compliance Certificate remains valid for twelve months after being issued for those who do not owe any loans.

How to get a HELB compliance certificate through the online portal

Individuals who have consistently met all specified payment criteria are eligible for a HELB compliance certificate. If you wish to obtain this certificate, please adhere to the outlined procedures listed below.

  1. Sign in to your HELB account.
  2. If you don't have a login account, log in or go ahead and register.
  3. Tap on the "Self Serve" button situated in the bottom-left corner of the webpage.
  4. Under the self-serve option, select the “Certificate” option.
  5. Next, tap on the "Reissue Certificate" button.

HELB certificates for non-beneficiaries

Individuals who are not beneficiaries must obtain a HELB compliance certificate to demonstrate that they have been cleared by the Higher Education Loans Board. To accomplish this, you should start by setting up your HELB account before moving forward to print the certificate.

Where do you obtain a HELB clearance certificate?

You can obtain your HELB clearance certificate by downloading it directly from either the HELB or e-Citizen website. Additionally, this document can be acquired at your nearest Huduma Centre.

How can you obtain a HELB loan statement?

You can readily download your personal statement via the HELB portal. To access your HELB loan statement, sign in to your HELB account and select the "My Loans" option. As an alternative, you can dial *642# and proceed with the subsequent instructions.

What is the cost of obtaining a HELB clearance certificate?

Candidates seeking a HELB clearance certificate as non-recipients are required to pay KES 1,000. On the other hand, those who have not borrowed money from HELB (non-borrowers) can get a compliance certificate at no cost. This document can be obtained online via the HELB website.

How long is the processing time for obtaining a HELB clearance certificate?

The Higher Education Loans Board (HELB) in Kenya can provide a clearance certificate within fewer than 15 minutes once it verifies that a loan has been repaid. This streamlined procedure is computerized and can be initiated online via the HELB or e-Citizen Portal’s self-service section.

Is there a HELB certification verifier?

Certainly, the HELB certificate verification tool can be reached via the *642# code or through the Higher Education Financing (HEF) website. Should you choose to use the USSD method, simply dial *642#, then pick the "HELB Certificate Verifier" choice from the menu options.

Are you aware of how to obtain your HELB clearance certificate? You can acquire this document through either the e-Citizen platform or the HELB website. Choose whichever option works best for you considering factors such as cost, efficiency, and ease of use.

Today, INSPIRATIONS DIGITAL.co.ke released an article covering the HELB interest rates, criteria, and penalties. The Higher Education Loans Board (HELB) is essential in assisting Kenyan students financially for their tertiary studies.

Grasping the interest rates, eligibility criteria, and possible penalties related to HELB loans is crucial for making well-informed choices regarding funding your education.

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